The Importance of End User Training for Security Systems

Fire Alarm Systems May 1, 2018 February 18, 2021

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Fire alarm and life safety systems have evolved with technology, offering sophisticated smart systems which provide great benefit to building owners. Along with valuable benefits comes the responsibility of training end users to educate responsible personnel on how to use the fire and security system effectively. Building owners and business management must ensure that safety personnel know how to respond to alarm and maintenance alerts.

The new technology of today is no longer an inflexible, closed-circuit system consisting of cumbersome proprietary equipment. Fire alarm and life safety systems today operate on IP networks with Wi-Fi technology, utilizing sophisticated fire, smoke and gas detection systems. High-tech security cameras incorporated with cloud-based data storage systems provide immediate access to live footage from anywhere including mobile devices.

Account for Training in Your Emergency Action Plan

Building owners and managers must account for training in their Emergency Action Plan (EAP), which must be updated with any additions or changes to the fire alarm system. When upgrading equipment be sure to include training for all end-users to ensure your system will provide the intended protection. Fire alarm systems are a critical component of all commercial structures, designed to save lives and protect property.

Part of your EAP should include how and where to access basic information on your fire alarm system. This is critical to end-users, first responders and fire alarm technicians.

- Building managers and end users must be trained on system operation, protocol for responding to alerts, and how to assist with evacuation procedures.

- First responders react to alarm notifications from smart systems which help identify the source of a fire, pinpointing the exact location down to a particular room on a specific floor.

- Fire alarm technicians have the important responsibility of ensuring your safety system is operating to its fullest potential. Access to system information is helpful to identify the specific location of system malfunctions.

High-Rise Security Systems Offers Licensed Fire Alarm Inspections

High-Rise Security Systems, HRSS, offers licensed fire alarm inspections from field trained fire system specialists. HRSS has decades of experience in working with building and electrical contractors to ensure total code compliance of your fire and life safety system.

High Rise Security Systems is a leading fire safety consulting firm offering comprehensive services throughout the Chicago area. We provide fire alarm system design, inspection, testing, maintenance and monitoring 24/7/365. Contact us today to speak with an experienced fire and safety system expert to learn more about our fire, life and safety protection services.

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Every time High Rise Security Systems provides a bid it is reasonable and the work is high quality. Every person on the High Rise team is great to work with, in fact, they always make us feel like we are the only customer. The first time we worked with High Rise was during a crisis over the holidays. Everything was ordered, scheduled and fixed during the emergency time frame. They continue to serve as a trusted supplier for our Hospitality Management Group.

- Cindy H, Smashotels, VP of Operations

High Rise Security Systems

2016-06-22T17:27:09+00:00

Every time High Rise Security Systems provides a bid it is reasonable and the work is high quality. Every person on the High Rise team is great to work with, in fact, they always make us feel like we are the only customer. The first time we worked with High Rise was during a crisis over the holidays. Everything was ordered, scheduled and fixed during the emergency time frame. They continue to serve as a trusted supplier for our Hospitality Management Group. - Cindy H, Smashotels, VP of Operations

https://hrsschicago.com/testimonials/reasonable-bids-high-quality-work/

Always Responsive & Fair Pricing

I've known Arnold at High Rise for 10-15 years. He and his team are always responsive and provide fair pricing. I am in charge of purchasing for 4 buyers and 350-400 field people and consequently rely on trusted subcontractors such as High Rise Security Systems. Arnold is not only a good guy and enjoyable to work with, he is a high quality minority certified supplier which is important to our company. We look forward to continuing to work with HRSS.

Dan P., Continental Electrical Construction Company

High Rise Security Systems

2016-06-22T17:42:47+00:00

I've known Arnold at High Rise for 10-15 years. He and his team are always responsive and provide fair pricing. I am in charge of purchasing for 4 buyers and 350-400 field people and consequently rely on trusted subcontractors such as High Rise Security Systems. Arnold is not only a good guy and enjoyable to work with, he is a high quality minority certified supplier which is important to our company. We look forward to continuing to work with HRSS. Dan P., Continental Electrical Construction Company

https://hrsschicago.com/testimonials/always-responsive-fair-pricing/

Trusted Notifier Partner

I've worked with High Rise Security Systems for many years. They are a trusted Notifier partner that pays close attention to detail. Being in the trades for over 25 years and using many different companies, I'd definitely recommend Arnold's team at High Rise Security for all your fire and security or Life Safety system needs.

Steve M. at Peak Electric, Inc.

High Rise Security Systems

2016-06-22T17:45:20+00:00

I've worked with High Rise Security Systems for many years. They are a trusted Notifier partner that pays close attention to detail. Being in the trades for over 25 years and using many different companies, I'd definitely recommend Arnold's team at High Rise Security for all your fire and security or Life Safety system needs. Steve M. at Peak Electric, Inc.

https://hrsschicago.com/testimonials/trusted-notifier-partner/

Thanks for making this project a success

On behalf of Executive Construction Inc. we would like to thank you and your team for all of their efforts in making the Zurich North America Headquarters project at 1229 Zurich Way a huge success. Zurich had their final move in last weekend and are now 100% occupied. You had a great crew out here with Chris S. as your lead technician. He did a great with all aspects of the fire alarm system. He was a great help with getting our occupancy with the village and was always available to help solves problems and answer questions. We at ECI believe it takes a team to accomplish success and we appreciate, respect and include your team in the success of this project.

Thanks again and we are all looking forward in doing more work in High Rise.

Lee R. ECI Senior Superintendent

Karl S. ECI Senior Superintendent

Nick U. ECI Superintendent

Dan E. ECI Senior Superintendent

High Rise Security Systems

2016-11-11T14:06:54+00:00

On behalf of Executive Construction Inc. we would like to thank you and your team for all of their efforts in making the Zurich North America Headquarters project at 1229 Zurich Way a huge success. Zurich had their final move in last weekend and are now 100% occupied. You had a great crew out here with Chris S. as your lead technician. He did a great with all aspects of the fire alarm system. He was a great help with getting our occupancy with the village and was always available to help solves problems and answer questions. We at ECI believe it takes a team to accomplish success and we appreciate, respect and include your team in the success of this project. Thanks again and we are all looking forward in doing more work in High Rise. Lee R. ECI Senior Superintendent Karl S. ECI Senior Superintendent Nick U. ECI Superintendent Dan E. ECI Senior Superintendent

https://hrsschicago.com/testimonials/thanks-making-project-success/

You guys did an outstanding job!

The Addison project you were a sub of my sub GIM, but it was the first time I have worked with High Rise. I was very pleased with the support from both your office staff and field staff.

You guys did an outstanding job! Upon internal closeout I’ll be sure to reiterate that to our estimating. I look forward to working with you in the future.
Dave R
Senior Project Manager

High Rise Security Systems

2017-01-09T14:53:11+00:00

The Addison project you were a sub of my sub GIM, but it was the first time I have worked with High Rise. I was very pleased with the support from both your office staff and field staff. You guys did an outstanding job! Upon internal closeout I’ll be sure to reiterate that to our estimating. I look forward to working with you in the future. Dave R Senior Project Manager

https://hrsschicago.com/testimonials/guys-outstanding-job/

Battaglia Industries

Thank you for sending your team out today, everything went excellent. It is a “night & day” difference working with your team compared to some of our other subs.

-Sean R., Project Manager at Battaglia Industries

High Rise Security Systems

2020-09-28T12:28:31+00:00

Thank you for sending your team out today, everything went excellent. It is a “night & day” difference working with your team compared to some of our other subs. -Sean R., Project Manager at Battaglia Industries

https://hrsschicago.com/testimonials/battaglia-industries/

High Rise Security Systems